Disclosure: We are sometimes awarded commissions on the sales of products and services featured on this site. We also generate revenue from advertising. Read our disclosure in full here.
No customer service 11 May 2016 Reviewer: Former Federal Employee from Salem Oregon
152 of 295 people found this review helpful
Data Security:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:
I got a credit alert from CSID. I tried to get on their site with a correct username and a correct password. That did not work so I looked on their site for a telephone number but could not find one for customer service. I entered correct information for them to send me a password reset but did not get a password reset. I looked at the email they sent me advising of a credit alert and called it. I never reached a live person after being 8 minutes on hold waiting for one.
What good if credit protection when you can't even reach the company to review or get help from their customer service...especially when they advise you of a problem?
In summary, I would not recommend CSID to a friend.
