Don't Trust My Trusted ID 16 December 2014 Reviewer: Domino from Portland, Or
103 of 200 people found this review helpful
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Don't assume this company is providing the service you have paid for.
They failed to notify me of a new loan application. My account was set up for email and text notifications. It was a valid application, fortunately. Nevertheless, I did not receive any notification. When I went to the web site, it was posted as an alert. When I called to complain, the "Customer Service Representative" was surly and refused to listen to me, just saying it was a "technical issue" on their part. He resorted to a shouting match with me when I said I just wanted a refund. He refused to let me talk to a manager, instead, putting me on hold. I have terminated my business with My Trusted Id. I do not trust them at all.
In summary, I would not recommend Trusted ID to a friend.