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Trusted ID Reviews

Trusted ID image

 
Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: Identity Theft Protection Services (AKA Identity Fraud Protection Services)
Website: http://www.trustedid.com



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Don't Trust My Trusted ID
16 December 2014
Reviewer: Domino from Portland, Or

106 of 205 people found this review helpful

Data Security:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:


Don't assume this company is providing the service you have paid for.
They failed to notify me of a new loan application. My account was set up for email and text notifications. It was a valid application, fortunately. Nevertheless, I did not receive any notification. When I went to the web site, it was posted as an alert. When I called to complain, the "Customer Service Representative" was surly and refused to listen to me, just saying it was a "technical issue" on their part. He resorted to a shouting match with me when I said I just wanted a refund. He refused to let me talk to a manager, instead, putting me on hold. I have terminated my business with My Trusted Id. I do not trust them at all.

In summary, I would not recommend Trusted ID to a friend.



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