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CSID Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 5 reviews)

Category: Identity Theft Protection Services (AKA Identity Fraud Protection Services)
Website: http://www.csid.com/identity-protection

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We got the low bid (in a no bid contract)
29 June 2015
Reviewer: Unhappy Campler from MD, USA

137 of 266 people found this review helpful

Data Security:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Terrible company. Typical low bid government contractor.

The email for their privacy policy questions does not work.

My unanswered questions were:

1. When you merge with another company or are acquired, what
privacyrequirement will transfer to the new company? The sentence belows
implies this becomes data that increases the value of your firm, would go
to the new company, and does not say anything about restriction. As the
fate of most small firms is either bankrupty or acquitision, what
guarnatees do we have that our data will truly be safe when you become part
of another company?.

- In addition, in the event of a merger, acquisition, or any form of
sale of some or all of our assets to a third party, we may also disclose
your personal information to the third parties concerned or their
professional advisors. In the event of such a transaction, the personal
information held by CSID will be among the assets transferred to the buyer.

2. Your privacy policy says

1. We will keep your personal information only as long as we need it for
the purposes for which we collected it, or as required or permitted by law
and our compliance and regulatory requirements.

Does this mean you can keep our data as long as it is permitted by law,
even after it is not longer needed for the purpose for which it was
collected? I am not a lawyer, but the "OR" in there appears to say you
can. And this is very valuable information that will crank up the value of
your fairly small firm.

In summary, I would not recommend CSID to a friend.

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